iServe 1.25.0

Tap to Pay

iServe Tap To Pay integrates the functionality of iServe with the capability to accept contactless payments directly on supported Apple iPhone devices. This reduces the customers reliance on traditional Chip & Pin payment terminals, meaning that in addition to existing ordering functionality, merchants can now process payments all within a single device.

Tap To Pay uses NFC technology to enable customers to make secure, quick transactions by tapping their contactless-enabled cards, smartphones, or wearables against the device.

 

Tap To Pay is not enabled on iServe by default, additional configuration and set-up is required to enable the functionality. Estates are to discuss this addition with their Zonal Account Manager.

Tap to Pay uses Dojo as the payment provider and is not currently available with any other payment provider

Payment

Supports the ability to take contactless payments <£100 without PIN approval

Supports the ability to take contactless payments > £100 with PIN approval required

Supports splitting payments, divisible by guests

Supports splitting payments, payment by custom amounts

Tips

Supports the ability to capture guest tips for Aztec defined amounts

Supports the ability to capture guest tips for custom amounts

Receipts

Supports the capturing the guest email to provide digital non-VAT customer receipts

Supports the printing of merchant and customer receipts for Tap To Pay transactions

Support

Tap To Pay transaction logs are recorded on the Aztec back office PC

Tap To Pay User Interface

A new User Interface has been created specifically for this new payment functionality that better supports situations where the customer may need to interact with the device (ie, selecting gratuity, entering email address)

New App Icon

iServe has been updated with a new app icon and splash screens.

 

Supported Hardware

iPhone XS / iPhone XS Max

iPhone XR

iPhone 11

iPhone 11 Pro / iPhone 11 Pro Max

iPhone SE (2nd Gen)

iPhone 12 / iPhone 12 Mini

iPhone 12 Pro / iPhone 12 Pro Max

iPhone 13 / iPhone 13 Mini

iPhone 13 Pro / iPhone 13 Pro Max

iPhone SE (3rd Gen)

iPhone 14 / iPhone 14 Plus

iPhone 14 Pro/ iPhone 14 Pro Max

iPhone 15 / iPhone 15 Plus

iPhone 15 Pro / iPhone 15 Pro Max

iPhone 16 / iPhone 16 Plus

iPhone 16 Pro / iPhone 16 Pro Max

Minimum ZCF Version

ZCF 4.47.0.

Minimum Aztec Version

Aztec 3.26

Minimum Paymentsense ZCPS Version

1.3.3

 

 

Zonal ID	Description
516467	Product search does not work on iPad mini 5 with iOS 17 when Aztec Theme Design is ON
547036	User Unable To Search Manual Ledger
547085	Zonal Not Made Aware Of Fatal Errors
547147	Warning Missing When Cashing Off Account From Till When Paying Via Ledger On App
547731	App Crashes When Closing Empty Account After Removing Item From Basket Added From A Search
547924	Manual Theme Update Indicates As Complete But Does Not Update Date Time Stamp
550795	Customer Prompt Not Moved When Unsaved Item Moved To An Existing Account
550811	Yes Customer Prompt Does Not Take Priority When Moving Items To Existing Account With No Customer Prompt
551037	Customer Prompt Is Not Copied When Unsaved Items Of the Same Category Of An Account Is Moved To A New Table
555965	Partial payment line disappears from the PSO table after a selected seat is deselected
558833	Unable to swipe when item is added through search box
561570	Delayed order time picker is broken on iOS 15 and above devices
561679	Overlap of ** and £ when we split the choices over the seats in the basket.
592901	Back button does not work correctly after sending and creating a new account when previously added product is from a sub panel
562501	Cannot Close Empty Account on iPad 5